Senior Lawn Technician

Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career in the “field” of Lawn Care, then we want to talk with you.

At Lawn Pride of East Chattanooga, we’re more than just “the lawn guy.” We’re a dedicated team of lawn care and horticultural experts that know how to make a great first impression. From the professional appearance of our employees to the attention to detail we give every job, we stand by our Neighborly Done Right Promise every time.

The Senior Lawn Technician is a field leader responsible for delivering high-quality lawn care services while driving customer satisfaction, route efficiency, and revenue growth. This role goes beyond application work—serving as a mentor to technicians, a problem-solver in the field, and a key contributor to upselling services and retaining customers.

Is this right for you?

Here are some things we’re looking for in a Lawn Care Technician. If you identify with any of these statements, we want to speak with you right away, so make sure to apply immediately.

• You are passionate about serving others, including your crew, the customers, and the community.
• You see customer service issues as an opportunity to turn every customer into a raving fan.
• You pride yourself on your communication and are exceptional at getting the work done no matter what it takes.
• You enjoy learning and want to make a career in the lawn care industry.

Key Responsibilities

Lawn Care Application & Service Delivery

• Perform fertilization, weed control, aeration, overseeding, and specialty treatments (fungus, insects, soil conditioning)
• Diagnose lawn issues (weeds, disease, insects, soil conditions) and recommend solutions
• Ensure accurate, safe, and timely application of all products per label and company standards

Route Ownership & Efficiency

• Manage and optimize a daily service route
• Maintain high productivity while ensuring quality at each stop
• Track service completion, notes, and recommendations using company CRM

Customer Experience & Retention

• Communicate clearly with customers about services, expectations, and results
• Address customer concerns professionally and resolve issues in the field when possible
• Build relationships that drive renewals and referrals

Sales & Upselling

• Identify opportunities to upsell services
• Generate leads and contribute to monthly sales goals
• Educate customers on lawn health and long-term care plans

Leadership & Training

• Mentor and support junior technicians
• Assist in onboarding and field training
• Set the standard for work ethic, professionalism, and service quality

Equipment & Safety

• Maintain truck, equipment, and materials in clean and working condition
• Follow all safety procedures and chemical handling guidelines
• Ensure compliance with state and local regulations

How We Measure Success

• Attendance: Might sound basic, but it’s critical to meet our Customer Service goals. You need to be here as required by your Supervisory team.
• Budget vs Actual Performance: Keeping applications profitable is dependent on managing materials and time spent on each visit.
• Return Rates: You’ll ensure quality control to make sure it’s rare to ever need to go back to redo a job.
• Customer Retention: Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
• Full Utilization of Software & Processes: This helps make all the above possible.

Job Requirements for Senior Lawn Care Technician

• Prior experience in turf care. 3+ years of lawn care or turf management experience
• Must have TN/GA applicator license to apply for this position.
• Valid driver’s license with clean driving record.
• Strong knowledge of turf types and regional lawn care practices.
• Ability to work outdoors in varying weather conditions
• Physically able to lift 50+ lbs and perform repetitive tasks

In addition, there are a few additional minimum requirements that are necessary to be considered for this position.

• Must be willing to undergo background check and drug screening

Benefits & Pay

The pay range for this position is $23.00 to $28.00 and is dependent on your experience as a lawncare or landscaping professional.

We know we presented a lot to you here and that’s because we’re looking to hire only the best. If that’s you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.