Licensed Senior Lawn Technician

Qualifications

• You see customer service issues as an opportunity to turn every customer into a raving fan
• You pride yourself on your communication and are exceptional at getting the work done no matter what it takes
• You enjoy learning and want to make a career in the lawn care industry
• You need to be here as required by your Supervisory team
• Job Requirements for Senior Lawn Care Technician
• Prior experience in turf care
• 3+ years of lawn care or turf management experience
• Must have TN/GA applicator license to apply for this position
• Valid driver’s license with clean driving record
• Strong knowledge of turf types and regional lawn care practices
• Ability to work outdoors in varying weather conditions
• Physically able to lift 50+ lbs and perform repetitive tasks
• In addition, there are a few additional minimum requirements that are necessary to be considered for this position
• Must be willing to undergo background check and drug screening

Benefits

• Benefits & Pay
• The pay range for this position is $23.00 to $28.00 and is dependent on your experience as a lawncare or landscaping professional

Responsibilities

• The Senior Lawn Technician is a field leader responsible for delivering high-quality lawn care services while driving customer satisfaction, route efficiency, and revenue growth
• This role goes beyond application work—serving as a mentor to technicians, a problem-solver in the field, and a key contributor to upselling services and retaining customers
• You are passionate about serving others, including your crew, the customers, and the community
• Lawn Care Application & Service Delivery
• Perform fertilization, weed control, aeration, overseeding, and specialty treatments (fungus, insects, soil conditioning)
• Diagnose lawn issues (weeds, disease, insects, soil conditions) and recommend solutions
• Ensure accurate, safe, and timely application of all products per label and company standards
• Route Ownership & Efficiency
• Manage and optimize a daily service route
• Maintain high productivity while ensuring quality at each stop
• Track service completion, notes, and recommendations using company CRM
• Customer Experience & Retention
• Communicate clearly with customers about services, expectations, and results
• Address customer concerns professionally and resolve issues in the field when possible
• Build relationships that drive renewals and referrals
• Sales & Upselling
• Identify opportunities to upsell services
• Generate leads and contribute to monthly sales goals
• Educate customers on lawn health and long-term care plans
• Mentor and support junior technicians
• Assist in onboarding and field training
• Set the standard for work ethic, professionalism, and service quality
• Equipment & Safety
• Maintain truck, equipment, and materials in clean and working condition
• Follow all safety procedures and chemical handling guidelines
• Ensure compliance with state and local regulations
• Budget vs Actual Performance: Keeping applications profitable is dependent on managing materials and time spent on each visit
• Return Rates: You’ll ensure quality control to make sure it’s rare to ever need to go back to redo a job
• Customer Retention: Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back
• Full Utilization of Software & Processes: This helps make all the above possible